Privacy

Last updated 9 November 2026

Newfound AI is run by Aaron Holmes in Perth, Western Australia. This page explains what information I collect, why, and what I do with it. I aim to handle personal information in line with the Australian Privacy Principles.

What I collect

• When you book a call: your name, email, your role, your business website or name, and anything you choose to tell me in the booking questions.
• When we talk or email: what you share about your business, your team and how work gets done. With your OK, a call may be recorded and transcribed so I can focus on the conversation instead of taking notes.
• During an audit or build: only the business information and system access an automation needs, which we agree on first.
• When you visit this site: the site doesn't use advertising or tracking cookies. The hosting provider keeps standard server logs (such as IP address and pages requested) to keep the site running and secure.

How I use it

• To prepare for and run your discovery call, audit and any work we agree on.
• Before a call, to look at publicly available information about your business so the call is useful.
• To send you quotes, updates and anything else you've asked for.

I don't sell your information, and I don't use it to market anything unrelated to the work you've asked about.

Who else handles it

I use a small number of trusted services to run the business, such as Calendly for bookings, Google Workspace for email and documents, a call transcription service, and business plans of AI services. These services may store data outside Australia. The AI services I use for client work don't use your data to train their models.

Keeping it safe

Access is limited to me and the accounts needed to do the work. When a project ends, I delete or return access and data you've asked me to remove.

Your choices

You can ask to see, correct or delete the personal information I hold about you at any time. Email admin@newfoundai.io and I'll reply within 30 days. If you're unhappy with how I've handled a privacy matter, tell me first and I'll try to fix it. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

If this policy changes, I'll update the date at the top of this page.